Returns & Exchanges
days return for rugs purchased online.
days return policy for rugs purchased in our physical stores.
You'll love our rugs and pads or your money back! We stand behind our products. If for any reason you are not completely satisfied with your Rug Expo rug or other products, we offer a full refund less shipping. Just return the product to us within 14 days for online, and within two days for rugs purchased in our store. For online orders, send us an email to [email protected], give us a call or just use our chat feature at the bottom of this page to start your return. We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you! 100% Satisfaction Guaranteed!